Privacy Policy

At Ceylonia Travels, we are committed to protecting the privacy and security of our customers’ personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the personal information you provide to us when using our website and services.

Information We Collect:

• Personal Information: When you make a booking or inquiry, we may collect personal information such as your name, email address, phone number, and payment details.
• Booking Details: We may collect information about your travel preferences, itinerary, and accommodations to fulfill your booking request.
• Communication: We may collect information from your communications with us, including emails, chat messages, and phone calls.

How We Use Your Information:

• To Provide Services: We use your information to process bookings, customize itineraries, and provide customer support.
• Communication: We may use your information to communicate with you about your bookings, inquiries, promotions, and updates.
• Analytics: We may use aggregated and anonymized data for analytical purposes to improve our website and services.

Disclosure of Information:

• Service Providers: We may share your information with trusted service providers who assist us in providing our services, such as tour guides, transportation providers, and accommodation partners.
• Legal Requirements: We may disclose your information in response to legal requests or obligations, such as court orders or law enforcement inquiries.

Data Security:

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Choices:

You have the right to access, update, or delete your personal information. You may also choose to opt out of receiving marketing communications from us.

Changes to this Privacy Policy:

We reserve the right to update or change this Privacy Policy at any time. Any changes will be effective immediately upon posting on this page.

Contact Us:

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at info@ceyloniatravels.com.

Last Updated: 2024-05-12